Bank of England Staff  -  Charles Rains

"Over the past several years, I had spoken to several different lenders about refinancing my home loan, and it can be a baffling process. Very quickly, my bankers, Charles Rains and the Bank of England were able to come up with a very sensible loan, explain every detail, and respond to any question. When my banker did not know the answer, he looked it up and came back to me. He responded to every question very promptly and with the highest level of professionalism. 

He never ducked a question, he never tried to sell me a foolish product, and he did everything he said he would. From my past experience with lenders, that was a breath of fresh air. 

No matter who you deal with, any loan closing or real estate transaction can be a nightmare if, like me, you examine details closely. My banker coordinated very effectively with the title company and dealt with every detail quickly and effectively. I would not hesitate to recommend Charles Rains or the Bank of England for their customer service."

Jeff, FLORIDA

"I wanted to personally thank you for your professional service in this entire loan process. You and the staff at Bank of England have been very helpful and courteous....and available quickly to respond back and to answer any questions we have had. I would highly recommend your firm to others interested in obtaining a loan.

Also the closing agent Carla was very professional and helpful explaining documentation at the closing. I would recommend you continue to use her services in the future.

Bob and Gwen, FLORIDA